TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted, and sustainable value chain that enables the most efficient production and logistics outcomes while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality, and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency, and profit to get the right products to the shelf at the right time and at the right price, creating more sustainable production and consumption outcomes.
Within the newly created Customer Experience Excellence (CEE) team, we are responsible for overseeing the end-to-end customer support experience and driving operational excellence across the value chain. We have consolidated operational teams from all our TAC entities alongside a number of customer success primes and managed service teams, and have a focus on elevating the customer experience from farmers to multinational consumer goods corporations, digitally transforming our business, elevating our team and high-performance culture, and oscillating between transformation and growth.
The Product Release Director is responsible for overseeing the entire product release process, ensuring product release readiness, orchestrating effective communications, leading successful product launches, and managing a team of product experts who act as a field force multiplier. This role is pivotal in aligning product development outcomes with market needs, company strategy, and customer expectations.
Here’s How
- Oversee the product release lifecycle from planning to launch, including setting timelines, milestones, and success metrics.
- Develop and implement strategies for product release readiness, ensuring products meet quality, compliance, and market fit criteria.
- Lead cross-functional teams in the execution of go-to-market strategies, coordinating with marketing, sales, product management, and development teams.
- Manage communications related to product releases, ensuring clear, timely, and effective messaging to internal stakeholders, partners, and customers.
- Direct the activities of product experts who engage with the field and act as force multipliers, ensuring their efforts are aligned with product and company goals.
- Facilitate a feedback loop between customers, field teams, and the product development team, leveraging insights to inform product strategy and improvements.
- Monitor and report on the success of product launches, using performance data to make informed decisions on future releases and strategies.
- Foster a culture of continuous improvement, innovation, and customer-centricity within the product team and across the organization.
What you bring to this role
- Bachelor's or master's degree in Business, Marketing, Engineering, or a related field.
- Extensive experience in product management, product marketing, or product development, with a proven track record of successful product launches.
- Strong leadership and team management skills, with experience leading cross-functional teams in a dynamic environment.
- Exceptional communication and interpersonal skills, capable of articulating complex product information to a wide range of audiences.
- Strategic mindset with the ability to drive product vision, strategy, and execution.
- Deep understanding of the market, customer needs, and competitive landscape.
- Analytical and problem-solving skills, with the ability to make data-driven decisions.
- Experience in agile development methodologies and familiarity with software development cycles is preferred.
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process